Two reassurance-faced women on either side of a flipchart kept thanking people for sharing. I was one of the people. I wasn't sharing. I was eating. The Pret A Manger Chicken Caesar sandwich is a sandwich I can rely on, believe in, and demolish, provided its bread has been baked in a way that maximises the crunchiness of its outer layer, removing the need to say "and some crisps please," when is-she-so-friendly-because-we've-done-this-so-often-or-is-she-so-friendly-because-I-might-be-the-monthly-mystery-shopper-who-affects-both-the-staff's-annual-bonuses,-if-they-have-those,-and-the-store's-standing-in-the-various-regional-leagues-and-graphs-they-quite-probably-have-to-refer-to-every-morning-or-at-least-every-week asks, at the till, if it's to have in or to take away and if, besides the Coke, there'll be anything else. The filling has never varied in consistency or emphasis, so I guess the section of the kitchen in charge of middle bits is a well-oiled hellhole, whereas the bread must be part-baked, then frozen, then activated in-store by early-morning enigmas with variable preferences and vendettas and physical indications of substance abuse, in unfamiliar or inconsistent ovens, resulting sometimes in a less-than-robust outer layer and the need to say "and some crisps please". Anybody who's ever worked in or ram-raided a Pret A Manger please let me know. A man on anti-depressants said "you really must try some."